Project Managers: The Support Your Delivery Team Deserves

In most companies, the goal is simple: deliver the products that your customers want, and do it fast. One of the most common obstacles to speed and efficiency is that your best people aren’t doing the jobs they were hired to do. Instead, they’re bogged down with other responsibilities—ones they don’t want, aren’t as skilled at, and will ultimately slow everything down.

The A, B, and C Jobs Problem

Think about it this way: every person on your team was hired for their A job—the thing they're trained for, most experienced in, and love doing. It’s what they do best, and it’s why you hired them in the first place. When they’re in their A job lane, they run the fastest.

Most jobs also come with a B job—a secondary responsibility that stretches a person's skills a bit. It’s something they can handle, but they’re not as experienced in, and they don’t love it. As long as a B job takes up no more than 15-20% of their time, it’s manageable.

Then there’s the C job. This is the work that no one was explicitly hired to do, but someone has to pick it up so things don’t fall apart. The problem? Your people aren’t skilled in it, they don’t enjoy it, and it’s incredibly draining. Trying to run in the C job lane is slow and inefficient, and worse, it keeps your best people from doing what they do best. C jobs tend to be execution-based—things like project management, stakeholder updates, and triaging issues. 

Software engineers are creative, technical problem solvers. Product managers are strategic thinkers focused on market growth and vision. Neither group will be running at top speed while responsible for managing project timelines, coordinating cross-functional work, or making sure nothing falls through the cracks. Yet in so many organizations, they’re forced to pick up these responsibilities—spending 80% or more of their time on B and C jobs instead of excelling in their A jobs.

The Solution: A Dedicated Project Manager

If you want your team to move faster, give them the support to focus on their A jobs. That means having a dedicated resource whose entire job is to keep work moving forward, eliminate bottlenecks, and ensure execution stays on track. 

As an experienced project and operations professional, I specialize in keeping software teams efficient, organized, and focused. I take on the project management workload so your engineers and product managers don’t have to—letting them get back to doing what they do best. And when your best people can focus on their best work, everyone wins.

Let’s talk about how I can help your team move faster and work smarter.